Online & e-Commerce Compliance

We offer Smart and Simple
Solutions to protect your business.

Taking care of business.

On top of giving you spectacular images, we also have your back if you need some help getting your ducks in a row.  Your unique brand and brand personality are key to who you are.  We believe in not re-inventing the wheel, your unique kind of business and what you have done already are important.  We use you existing documents, website (or if you are an entrepreneur your new concept), establish what you need and then help you to fill the gaps.  This service is versatile and adjustable.  

Radical changes in use of social media & internet, access to personal information and sharing of data have a huge impact on the way we advertise on-line and do shopping on-line. You want to comply with the law and prevent legal battles with customers & shoppers but at the same time not clutter your on-line shop or services with complicated terms of use.  The language you use must be plain English and easy to understand. It is very important to update your “must-haves” as all on-line communication are legally binding.    

Prevention really is better than cure

If you do on-line transacting or have an on-line shop, very specific disclosures and information must be made available on your website and other marketing & selling platforms. 

e-Commerce Terms of Service

When shopping on-line or booking services, customers value transparency, trustworthiness and clear terms of use to know how you will handle: their shared data, confidential information, shipping , returns & cancellations and all other specifics related to your products/services. In turn, you obtain peace of mind in knowing you have safeguarded your business.

Getting the Basics Right

Let’s face it. It is not an easy task to complete as you are continually surrounded by a sea of too much information. Let us help you to make sense of it all. If the basic structure is right, adding services and expanding will be effortless. If your legal framework is not designed to work for you, it can get you into serious hot water, so chat to us about how we can help.

Online & e-Commerce Compliance

By law certain disclosures are mandatory if you have an on-line shop, market online or have a website.  We make sure it is done professionally. Some of the key Acts to be aware of and understand its impact on you & your business are: The Consumer Protection Act (“CPA”); Protection of Personal Information Act (“POPIA); Electronic Communications & Transactions Act (“ECTA”) and the GDPR (if applicable to your business).

Keeping the frame around your online business secure.

We are here to help unpack business compliance on your new or existing on-line shop or on-line service offering.

Talk to us to help you distinguish what is a “must have = law” versus  “want to have” = covering business risk.

T’S & C’S & Legal Stuff

Terms & Conditions if properly written, is the one document that is able to make your business sink or fly. We incorporate your brand & style and customize your documents to your needs. The framework is easily adjustable to cater for changes & business expansion
From Non-disclosure & Confidentiality agreements to protecting you intellectual property (your brilliant idea & brand) to Service level agreements with Suppliers, we have your back. Cover your business & reputational risks. Talk to us, we can help. First consultation free

On-Line Business Basics

We can help you with crafting your basic essential policies, on-line disclaimers & disclosures to use for communicating on your on-line platforms and e-mails to keep your risks covered. It will be aligned to your T’s and C’s and with your customized branding and type face.
We help you to construct a legal framework fit to suit your business specifically to cover risks associated with trading on-line. On-line dealing is like a nicker ball.. Lots of layers, but if structured properly will cover your back when things go wrong. It also provides peace of mind for both you and your customer.

Online Compliance

The nature of your business (products, services, on-line shop or both) directly affects what your business needs to comply with by law. We are great with assessments and gap analyses and will advise, if what you have currently is enough or if you need more . Talk to us, we can help.
Some of the key Acts to be aware of and understand its impact on you & your business are: The Consumer Protection Act (“CPA”); Protection of Personal Information Act (“POPIA); Electronic Communications & Transactions Act (“ECTA”) and the GDPR (if applicable to your business).
get in touch

Why is it Necessary?

By law certain disclosures are mandatory if you have an on-line shop.  We make sure it is done professionally.  There also must be T’s & C’s in plain language easily accessible to your shoppers or customers. We always  keep your brand identity & style in mind.  We create a framework which will be easy to maintain when changes happen. 

We also include provision for national disasters or events happening over which you have no control (such as the current pandemic) and make sure you are covered. 

Other business documents you might need

  • Confidentiality Agreements
  • Non-disclosure Agreements
  • Service Level Agreements with suppliers
  • E-mail and online disclosures

How do we determine our charges

We base the estimated time that it will require to review or draft and give you a quote.  Once accepted and  booking fee paid, we start working.  Once done, the final product is released as soon as final payment has been made.   You may talk to us to start with the basic “have-to-have’s” and add the rest one by

Everything we do is 100% customised to
suit your unique Business Requirements

Radical changes in use of social media & internet, access to personal information and sharing of data have a huge impact on the way we advertise on-line and do shopping on-line. You want to comply with the law and prevent legal battles with customers & shoppers but at the same time not clutter your on-line shop or services with complicated terms of use.  The language you use must be plain English and easy to understand. It is very important to update your “must-haves” as all on-line communication are legally binding.    

From Agreements and Terms to protecting you intellectual property and Brilliant idea, to Service level agreements, we have your back.

How do we Work?

01
Initial Contact
Complete the K360 information form Detailed answers please
02
Greet & Meet
Let’s chat and talk about your type of business & needs
03
Unpack Your Info
Provide copies or e-mail of existing documents to enable us to check for gaps & quote
04
Agree & Accept Proposal
Accept & agree on time-based quote & what is needed
05
Draft & Review Phase
We prepare drafts as per quote Chat, mail and finalise custom content
06
Handover & Upload
You receive branded final document ready to upload or share with your customers

Let's get you Started

The first consultation & basic consultation to talk about your business to find out what you need, is free. 

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The Basics

starting from R3500.00
  • High level overview of your existing documents & policies
  • Structuring new expandable framework to cater for expansion
  • Drafting or amending Privacy Policy & handling of Personal Information & data
  • Ensuring alignment to POPIA
  • Review & Updating of existing Terms & Conditions
  • High level overview in terms of compliance with NCA & ECTA
  • Drafting or amending Shipping Policy
  • Basic gap analyses identification
  • Consultation, telephone calls & e-mails included in price including research where relevant related specifically to your type of business
  • Version controlled, branded professional documents provided
  • Branded & Customised Documents

** Please note that Packages are based on general requirements and do not include additional customisations other than listed above. 

**Items included in Packages may not be altered or removed, as these are fixed packages. Should you like to make any changes, add any services, changes will be treated on a Quote basis. 

** Packages are payable in full, up front in order to quality for the special rates

Interested in working with K360?